Timeline

Our History

Scroll down through time to learn more.

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2016

MLink is honored to win top nationally recognized Brandon Hall Excellence Awares for its learning, simulation and gamification design and development for its work with Microsoft and Pizza Hut.

MLink continues building its broad industry experience with new clients in retail, hospitality, property management, real estate investement and acquisition, sofware and technical sales, healthcare, and international consumer products.

2016
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2015

MLink celebrates our 25th year in business!

MLink partners with a retailer to create a comprehensive on‑boarding curriculum for their resellers. The blended curriculum will include 26 online courses that can be easily adapted for leader-led delivery.

MLink and Microsoft create learning programs for Windows mobile devices and features, such as Cortana, Universal Apps and more.

MLink is part of Elliott Masie’s Learning 2015 as a sponsor.

2015
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2014

MLink creates media-rich learning games for multiple platforms: phone, tablet and PC.

MLink partners with Bluewater Learning to offer Learning Management System consulting.

A Fortune 500 restaurant chain hires MLink to create interactive learning with gaming components for their store operations curriculum. Courses feature avatars, videos, rewards and other surprises.

2014
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2013

MLink creates an interactive fire prevention and safety simulation game for Fortune 500 insurance company, FM Global.

MLink begins collaborating with Rowan Companies to deliver a 10-course safety curriculum.

2013
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2012

Concentra (a Humana company) hires MLink to collaborate on the Federal Motor Carrier Safety Administration (FMCSA) online learning curriculum for physicians that perform DOT examinations.

MLink creates coaching curriculum that includes eLearning, video and leader-led training for a Fortune 500 restaurant chain.

2012
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2011

MLink moves into its new headquarters, increasing space and adding more capabilities for video production.

MLink begins designing mobile learning solutions for clients to provide extended learning and performance support.

2011
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2010

MLink celebrates its 20th year.

Thomson Reuters collaborates with MLink on Single Source Publishing.

Michaels Stores hires MLink to design a certification and support program for jewelry instructors.

City of Plano hires MLink to design an environmental-awareness eLearning.

2010
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2009

MLink begins providing global translation services to clients, including Baker Hughes and FM Global.

MLink begins producing videos in Blu-Ray format.

2009
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2008

Toshiba hires MLink to design interactive training manuals for its products.

La Quinta hires MLink to create performance simulations for front desk service representatives.

MLink creates its first learning portal for Emergency Management Services Corporation.

2008
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2007

MLink designs robust online simulations for triage and life support for American College of Emergency Physicians (ACEP).

2007
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2006

FedEx Office hires MLink to create mission-critical operations training as they launch a new business model with smaller stores. MLink also began providing product and solution eLearning for store Team Members.

2006
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2005

Radio Shack hires MLink to implement store-wide WorkBrain time and attendance system and to provide eLearning for retail store sales and operations training.

2005
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2004

MLink organizes and sponsors DFW Director's Roundtable.

2004
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2003

Lennox hires MLink to provide CD-ROM product sales training to dealers.

2003
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2002

MLink converts www.nokiahowto.com to Flash to enhance product simulations.

MLink named one of the "2002 Dallas 100 Fastest Growing Companies."

MLink provides in-box CD-ROM Nokia product training and Getting Started Guides for consumers.

2002
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2001

Nokia hires MLink to build out www.nokiahowto.com for its entire mobile phone product line.

Enhanced for direct access by consumers world-wide, the site decreased costs of customer service.

MLink named one of the "2001 Dallas 100 Fastest Growing Companies."

MLink designs its first mobile learning for Nokia Communicator product.

2001
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2000

MLink celebrates its 10th year.

MLink predominantly uses web-based training (WBT) or eLearning, accelerating value to clients.

Nokia hires MLink to design a ground-breaking e-support and learning prototype (www.nokiahowto.com) to support just-in-time performance for AT&T customer service representatives.

2000
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1999

Chase Bank hires MLink to design interactive multimedia "Starlinks" curriculum.

1999
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1998

CMCI and EPRI select MLink to design technical simulations.

MLink becomes a value-added reseller for Quest, Designer's Edge and Manager's Edge – all tools designed for rapid development and deployment of computer-navigation training.

1998
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1997

MLink collaborates with EDS internal and external communications group to design "EDS Brand" blended learning.

1997
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1996

AuthorWare becomes MLink's primary computer-based training (CBT) authoring tool.

1996
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1995

CD-ROM and Windows 95 add multimedia capability to MLink learning solutions.

MLink creates the GTE "Selling for Success" curriculum for Customer Service Representatives, which includes voice-over scenarios to help learners practice customer interactions and use software applications.

1995
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1994

IconAuthor is MLink's primary CBT authoring tool.

1994
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1993

On April 22, the company name changes to "MLink Technologies, Inc." The company moves to Lewisville, Texas (suburb of Dallas, Texas).

MLink trademarks its mission statement: "Linking mind & media to improve human performance™."

MLink begins to design and develop custom computer-based training (CBT).

1993
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1991

HyperGraphics training systems (later to become MLink Technologies) provides wireless interactive keypad technology to clients.

1991
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1990

On March 15, Regan Smith founds HyperGraphics Training Systems, Inc. in Denton, TX.

May 14 is first day of operation, and Alcon Laboratories is the first client.

1990